MEI technical support centre

Gran Madrid Casino Group Specifies MEI CASHFLOW® SC83

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MEI is pleased to announce the Gran Madrid Casino Group is specifying MEI Cashflow SC for all slot purchases. Casino management made the decision to specify MEI after closely measuring the product attributes such as excellent first-time acceptance rates, utmost security, minimal service requirements, no calibration requirements in the field and most importantly and the additional amount of money in the cashbox generated by implementing the MEI CASHFLOW SC83 in the slots machines.

Ms. Diana Cobaleda, Slots Manager from Casino Gran Madrid commented on the recent decision, “We have had absolutely no problems with the MEI CASHFLOW SC83. The units are performing excellently. Our technicians are very pleased with the product performance. Previously note acceptors were a timely issue for repairs and rework. We have had not a single problem with the MEI CASHFLOW note acceptors, thus freeing up technician time. The excellent accept rates of all street-type notes means that players can really relate to this product as it functions like clockwork. This increases player trust and tendency to play more on the machines, increasing turnover”. Ms Cobaleda continues, “We will be specifying the MEI CASHFLOW SC83 note acceptor on all future slots purchases. We have informed our slots suppliers”.

The Gran Madrid Casino Group is seen by many in the industry as the most important and influential casino in the whole of Spain. The major casino is based in Torrelodones in the outskirts of Madrid. This long history is testified by current celebrations – the casino is celebrating 10,000 nights of business in real style. Two further prestigious casinos belong to the group - Casino de Torrequebrada in Málaga and Gran Casino Cartagena in Cartagena.

The importance of the slot machines in these three casinos continues to grow with more than 370 to-date in operation. Casino Gran Madrid plays a leading role in new technological introductions and thus casino management around the whole of the Iberian peninsula like to know and understand changes and implementations made here. Thus, only suppliers with tried and tested products approach the casino management in Madrid, knowing the affects such test results can have.

MEI introduced the CASHFLOW SC83 banknote reader to the casino management, well understanding the significance of this trial. The value-added trial allows casino management to place MEI CASHFLOW SC bill acceptors in slot machines on the floor to gain direct feedback on the product quality. Furthermore, casino personnel can then compare the major attributes with other competitor offering they have in the slots.

Eddie Morales, MEI’s Sales Manager in Spain, stated, “This is very good news. We thank the casino management and staff at Casino Gran Madrid for accepting our invitation to trial our note reader. The combination of an unbeatable product with excellent service underlines our company philosophy. We are proud to cite Casino Gran Madrid as one of the growing number of casinos and casino groups specifying the CASHFLOW SC83 in Europe”.

This is the second major casino group to specify MEI as standard for future slots purchases in Spain. All three casinos of the Casino Group Gran Madrid – Casino Gran Madrid, Casino de Torrequebrada-Málaga and Gran Casino Cartagena will be specifying MEI.